Contact
We're Here for You & Your Furry Friend
Need to change a photo or words after ordering? Message us within 12 hours. Questions, order concerns, or a story about your dog — we'll reply within 24 hours (excluding weekends).
📍 Changing Order Info
If you need to replace a photo due to an error, please email us at service@dogwhoo.com with your order name and order number clearly included. For changes involving both images and text, please also use email. For other purely text-based changes/stories, you can simply submit them using the form below.
📧 Customer Support
- Email: service@dogwhoo.com
- Live chat: Click the chat bubble at the bottom right of our store for immediate assistance during business hours.
⏰ Response Time: We reply to all pet lovers within 24 hours (excluding weekends).
Note: For text changes/stories only, please fill out the form below.👇